服务
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1. Product Quality:
(1) Quality requirements:
Product quality in accordance with the seller's inspection or contract, if the customer has special requirements, need to confirm before ordering.
(2) Quality problem:
The buyer shall accept acceptance of the product specifications, quantity and quality, If product specifications, quantity, quality does not conform to the contract agreement, the seller is responsible for the replacement of products (including but not limited to return, replacement, replenishment, discount compensation, etc.).
2. Packing and Transportation:
Packaging:
The product is packaged by the seller. If the customer has special requirements, according to the contract or customer agreement prior to the arrangement. The seller guarantees the integrity of the package, and if the cause of force majeure causes damage, the two sides negotiate.
Transport:
According to customer requirements, timely arrangements for transport, if the situation arises, the two sides timely communication and consultation.
3. After-Sale Hotline:
Problems after sale. Customers can contact by email, telephone, Skype and other ways. We will solve the customer's problem within 24 hours:
E-mail: andy@fengqi-sh.com
Tel: +86-021-34781766
Skype: Chris.james423
Shanghai fengqi Industrial Co.,Ltd.